ACE Exchange, established in 2018 as Taiwan's first fully licensed cryptocurrency exchange, offers secure and compliant trading between New Taiwan Dollars (NTD) and digital assets. With dual-layer protection mechanisms, ACE ensures unmatched safety for users' virtual currency investments.
Key Security Features
- Bank Trust Custody: All NTD deposits are held in trust with KGI Bank, ensuring full capital protection.
- Insured Digital Wallets: Cybavo wallet systems secured through Lockton Insurance (S&P AA-rated) provide institutional-grade asset protection.
- Regulatory Compliance: Developed under guidance from KPMG Taiwan with strict adherence to KYC/AML regulations.
Streamlined Trading Experience
Enjoy 24/7 trading with these simple steps:
- Register and complete identity verification
- Deposit NTD directly from your bank account
- Execute trades with industry-low fees (starting at 0%)
Core Exchange Features
Diverse Trading Options
- 50+ trading pairs including BTC, ETH, USDT, DOGE, and emerging metaverse tokens
- Multi-protocol USDT support (TRC20, ERC20, OMNI) with optimized withdrawal fees
- Physical branches in Taipei and Taichung for personalized consultation
Innovative Financial Tools
- Built-in wealth management features for passive income generation
- Dollar-cost averaging (DCA) functionality for risk-managed accumulation
- Intuitive asset tracking dashboard for portfolio management
User Feedback Analysis
Verification Process Concerns
Some users report stringent identity requirements:
"The documentation demands exceed other exchanges. Those without formal payroll records face challenges."
Exchange Response: "Our bank trust partnership necessitates thorough compliance. Please contact support for assistance."
Account Freeze Complaints
Several reviews mention unexpected restrictions:
"The platform freezes accounts without transparent justification during market volatility."
Exchange Response: "We investigate all bank-reported concerns. Please reach out to our support team."
Privacy Policy Overview
FlowTech Digital Innovation Co., Ltd. collects:
- Linked Data: Financial information, contact details, user content
- Anonymous Data: Usage statistics, diagnostic information
Frequently Asked Questions
Is ACE Exchange regulated in Taiwan?
Yes, ACE operates under full regulatory compliance with KGI Bank trust custody and KPMG auditing since 2018.
What cryptocurrencies can I trade?
The platform supports 50+ pairs including major coins (BTC, ETH) and emerging tokens like SAND with NTD trading.
How secure are my assets?
👉 Learn about our insured wallet protection featuring S&P AA-rated Lockton Insurance coverage.
What's the minimum trade amount?
ACE accommodates various investment levels with micro-investment options and DCA functionality.
Are there physical locations?
Yes, ACE maintains service centers in Taipei and Taichung for in-person support.
Technical Specifications
- App Size: 122.8MB
- Platform: iOS 12+ (iPhone/iPod Touch)
- Category: Finance
- Developer: FlowTech Digital Innovation Co., Ltd.
Disclaimer: Cryptocurrency trading involves risk. Consider your investment objectives carefully before trading.