OKX (formerly OKEx) identity verification requires users to obtain an authentication code, which varies depending on your chosen verification method. The platform supports multiple verification channels including mobile SMS and email confirmation. Below is the detailed process for acquiring your verification code:
Mobile SMS Verification
- Confirm your registered mobile number with OKX remains active and has proper signal reception
- Select "Mobile Verification" in the identity authentication interface
- The system will automatically send an SMS containing 6-digit verification code
- Check your message inbox for the OKX verification SMS
- Enter the code on the verification page to complete the process
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Email Verification
- Ensure your registered email address is accessible
- Choose "Email Verification" in the authentication interface
- The system will dispatch a verification email with security code
- Locate the OKX verification email (check spam folder if not received)
- Input the code from email or click the verification link to proceed
Important Security Notes
- Verification codes expire within 5 minutes typically
- Never share your code with third parties
- Contact OKX support if you experience persistent code delivery issues
- Regularly update your contact methods for seamless verification
For enhanced security, OKX may require additional verification steps like device authentication or Google Authenticator setup. These protocols may evolve with platform updates.
FAQs
Q: How long does the verification code remain valid?
A: Typically 5 minutes, after which you'll need to request a new code.
Q: What should I do if I'm not receiving verification codes?
A: First check spam/junk folders. If issue persists, try these steps:
- Verify registered contact details
- Ensure device has proper connectivity
- Wait 2 minutes before requesting resend
- Contact support if problem continues
Q: Can I use the same code multiple times?
A: No, each code is single-use for security reasons.
Q: Why does OKX require identity verification?
A: To comply with financial regulations and protect user accounts from unauthorized access.
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For optimal account protection, we recommend enabling all available verification methods and keeping your contact information updated. The verification process may vary slightly based on your region and account type.