Dear Bitdeer Users,
Due to scheduled system maintenance and upgrades, Bitdeer will temporarily suspend payment services for BTC, BCH, ETH, LTC, USDT, USDC, and USDV from 10:30 AM to 11:30 AM (Singapore Time) on February 23, 2024.
Key Details
- Affected Services: All payments using the above cryptocurrencies.
- Duration: 1 hour (10:30–11:30 AM, Singapore Time).
- Action Required: Avoid using these payment methods during the maintenance window to prevent transaction failures.
Post-Maintenance Updates
Services will resume automatically once upgrades are completed. No further action is needed from users.
👉 Track real-time updates on Bitdeer’s official status page
FAQs
Q1: Will this affect my existing cloud mining contracts?
A1: No. The maintenance only impacts new payments. Existing contracts remain unaffected.
Q2: Can I use other payment methods during the outage?
A2: Yes. Fiat payments (credit/debit cards) and alternative cryptocurrencies not listed above will function normally.
Q3: How will I know when services are restored?
A3: Monitor Bitdeer’s official announcements or check the status page linked above.
Additional Notes
- Support: Contact Bitdeer’s customer service at [[email protected]](https://www.bitdeer.com/cdn-cgi/l/email-protection) for urgent queries.
- Transparency: Bitdeer prioritizes minimal disruption and will notify users of any changes.
Last Updated: February 22, 2024
👉 Explore Bitdeer’s cloud mining solutions post-upgrade
Disclaimer
The information provided is for general reference only and does not constitute financial or professional advice. Bitdeer disclaims all liability for any losses arising from reliance on this content. Services are subject to terms and conditions on the official website.
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